Recorder Video With BB FlashBack

Recorder Video With BB FlashBack

Recorder window

The Recorder Main Window

The Recorder main window allows you to easily change the main recording options and start recording.

The Record setting allows you to select what to record:

• Full screen (or screens if you have more than one monitor)
  
• A Window
  
• A Region

Turn on the 'Record Sound' setting to record sound. You'll need to select a source, usually either PC Speakers or the Microphone, and you can seyt the recording levels. See Recording Sound for more Help.

Turn on the 'Record Webcam' setting to record from attached webcams. See Recording Webcam Video.

Turn on the 'Minimize to tray/floating controls while recording' setting to minimise Recorder while it is recording. Select between minimizing to the icon tray or to floating controls by using the settings in the Tools menu.

The Recorder Main Menu

When Recorder is minimized you can show the main menu, by clicking the tray icon or the 'down arrow' button at the right of the floating toolbar.  

The menu items from top to bottom:

• Show BB FlashBack Recorder: un-minimizes the Recorder to show its main window
• Recent Recordings: This sub-menu enables access to the previous ten recordings, to open, export or re-record them. For more help see Movie file sub-menu.
  
• Play: Displays a file selection dialog, then starts up BB FlashBack Player to show the selected movie.
  
• Record: Starts recording immediately, using the current settings.
  
• Options: Shows the Recorder Options window.

• Pause: (only enabled while recording) Pauses recording.
  
• Add Marker: (only enabled while recording) Allows the user to add a marker while recording. Recording is paused and a window is displayed where you can enter a marker name.
  
• Restart Recording: Starts recording again. Everything recorded up to that point is discarded.
  
• Stop: (only enabled while recording) Stops recording.

• Help: Shows the help file you are currently viewing.
  
• Support: Use the Report Problem to Blueberry item on this sub-menu to report to Blueberry any problems you have while using BB FlashBack. See Reporting Problems for more help.

• Buying BB FlashBack: No displayed once purchased. Contains 2 items
• Buying a licence: Displays help on how to buy a licence.
  
• Buy BB FlashBack online: Select this item to go to our online store. See Buying a licence for more help.

• Enter/Review Licence key:  Shows a window where you can enter the licence key and owner name you purchased from Blueberry to fully licence BB FlashBack.

• Minimize to tray: displays the Recorder as an icon in the system tray when minimized.
  
• Minimize to floating controls: displays Recorder as a floating toolbar when minimized. 

• Check for updates: Select this item to check on the internet for newer versions of BB FlashBack.
  
• About: Displays the About box. This shows the program version number, licence key and enables registration and purchasing.
  
• Exit: Closes the Recorder application.
  
  

  The movie file sub-menu

  Each item in the recently recorded movie list has a sub-menu:
  The menu items from top to bottom:
  
  • Open: Opens the movie in BB FlashBack Player and automatically plays the selected movie file.
    
  • Attach to new bug report: This option is only visible if you have installed BB BugReporter. Selecting this option starts up the Bug Reporter application, creates a new bug report and attaches the selected movie file.
    
  • Play Flash: Select this option to play the Flash movie that was previously exported from this movie file. If there has been no Flash export from the selected movie, this option will not be displayed.
    
  • Export To Flash: Select this option to export to a Flash movie file. For more help see Exporting to Flash.
    
  • Export to AVI: Select this option to export to an AVI movie. For more help see Exporting to AVI.
    
  • Export to WMV: Select this option to export to a WMV movie. For more help see Exporting to WMV.
    
  • Export to Standalone EXE: Select this option to export to standalone EXE format. For more help see Exporting to EXE.
    
  • Export to Powerpoint: Selecting this option to export to a Powerpoint file. For more help see Exporting to MS Powerpoint.
    
  • Send by email: Opens a new message in your default email client and attaches the movie in the selected format. There are 3 formats to choose from: native FlashBack FBR file, Macromedia Flash and AVI.
    
  • Re-record: Starts to record a new movie with the same name as the selected movie file. The selected movie file is overwritten and replaced with the new recording.
    
  • Remove from menu: Choose this option to remove the selected movie file from the recently recorded movies list.
    
  • Save As : Choose this option to save the movie to another file name.
    
  • Delete: Choose this option to delete the selected movie file and remove it from the recently recorded movies list.
    
  • Explore: Choose this option to open the folder containing the selected movie file in Windows Explorer.
    
  • Copy file path to clipboard: copies the full path and name of the movie file as text into the clipboard.
    
    

    The Recorder Options window

    Use this window to adjust recording settings, such as display options, sound, webcam and other more advanced options.
    
    These settings will be used the next time you select Quick Record or Record. The Record Wizard will take these settings as its defaults.
    
    More settings are available on the Recorder Options window than in the Record Wizard.
    
    
    
    To show the Recorder Options window:
    1. From the Recorder main menu select Options…
       or
       On the Recorder main window select Options from the Tools menu
    
    
    
    The recorder options window has these tabs

  • Display: Use this to set the Windows display settings during recording and how BB FlashBack windows appear during recording and in the final movie. For more help see: Windows display options.
  • Sound: Use this tab to select when sound will be recorded, and the format and compression that will be used.
  • Webcam: select whether to record video from an attached webcam, and the device and format used. For more help see Recording Webcam Video.
  • Keystrokes: options relating to capturing of keystrokes are set on this tab. For more help see: capturing keystrokes.
  • Hotkey: Select this to define a hotkey that can be used to make the recording controls pop-up window appear during recording. For more help see: Defining and using hotkeys.
  • File Size: Use this tab to select options to limit the size of the movie file produced. For more help see: Limiting the movie file size.
  • Record mode: Use this tab to change your recording mode or the number of frames captured per second. For more help see Recording modes and Performance.
  • Misc: this tab contain settings relating to startup options and the various delays that BB FlashBack inserts between certain operations at the start of recording. For more help see: Customising delays.
  • Advanced: this tab contains advanced settings relating mainly to performance.
  • Scheduling: use these settings to have BB FlashBack record at a set time or when a certain application runs and closes. For more help see Scheduled Recording
    
    

  Adding a Marker while recording

  • While recording is in progress, you can add a marker by using a popup window.
    
    
    
    
    
    
    To make the pop-up window appear during recording:
    1. Pause recording by selecting Pause from the Recorder main menu or using a hotkey (if defined - see Defining and using hotkeys).
       
    2. Select 'Add Marker' from the Recorder main menu. Enter a name into the Marker field and click Add to add the marker at that point in the recording. Then continue recording by clicking the Continue button.
       

  Using Recorder when it is minimized

  
  BB FlashBack Recorder can be minimized to the icon tray or to floating controls:
  
  
  In the icon tray
  Recorder appears as an icon in the system tray. Access its functions by clicking it and selecting from its popup menu.
  
  
  Floating above the desktop
  Recorder appears as a set of controls floating above the desktop. You can start to record, or play a movie, by clicking its Record and Play buttons. You can access the same menu as seen in Tray icon mode by clicking the 'down arrow' button. The toolbar can be positioned anywhere on the Windows desktop. Position it by clicking on the FlashBack logo on it left end and dragging.
  
  Change how Recorder minimizes by selecting an option from the Tools menu.

Recording Features

About Recorder features 

Recording sound

BB FlashBack can record a spoken commentary, via a microphone connected to your PC.

See Recording Sound.

Recording Webcam Video

If you have a webcam attached to your PC, BB FlashBack will record video from that at the same time as you record the desktop, and play it back 'picture in picture' style.

See Recording Webcam Video.

Recording windows, regions or full screen

BB FlashBack can do all three.

See Recording windows and regions.

Recording multi-monitor systems

BB FlashBack can record from multiple monitors simultaneously into one movie.

See Recording multi-monitor systems.

Setting Windows display options while recording

To reduce the width and height of your movies, BB FlashBack can set a lower screen resolution during recording.

Windows graphic effects such as animating or fade-in menus can result in larger file sizes and slower playback on lower powered PC. These effects can be switched off during recording.

See Windows display options.

Continuous recording, and limiting the movie file size

BB FlashBack can record continuously and limit the size of the movie file produced.
See Limiting the movie file size

Recording modes

BB FlashBack has three different methods of recording screen changes. The best one to use will depend on your version of Windows and your PC hardware.
See Recording modes and Performance

Setting hotkeys

BB FlashBack can respond to a hotkey during recording to display a pop-up controls window.
See Defining and using hotkeys.

Recording windows and regions

BB FlashBack can record either the entire Windows desktop or only a single window or rectangular region. You choose whether to record the entire desktop or a region on the Recorder main window.

How to record a single window:

1. Select Window in the Record setting on the Recorder main window.
   
2. When prompted, click the window you want to record - a red frame will appear around it. Then click Record.

The recording will be restricted to the area of the selected window.
Note: if you move the selected window the recorded area will not move with it, unless you turn on the 'Track window position while recording' setting on the Advanced tab of the Options window.
If you resize the selected window during recording, the size of the movie does not change from its initial dimensions.

How to record a region:

1. Select Region in the Record setting on the Recorder main window.
   
2. When prompted, size and position the red frame, then click Record.

The recording will be restricted to the area inside the purple frame.

Note: the size and position of the recorder frame window cannot be changed during recording.

Recording multi monitor systems

If you are running BB FlashBack on a multi-monitor system, it allows you to record from multiple monitors into one movie.
Note: 'capture driver' record mode can only record from the primary monitor.

• If you select to record 'One or more monitors' in the Record setting on the main window, before recording starts you'll be prompted to select the monitors to be recorded.
  
• If you select to record a window or region, it can span multiple monitors. Areas that fall outside of all monitors will be blacked out in the recording.
  
  

  Recording Webcam Video

  If you have a webcam attached to your PC, BB FlashBack lets you record video from it while recording the screen. You can include the webcam video in your movies and exports.
  For more help on viewing webcam video and including it in your exports, see Viewing webcam video.
  
  

  How to record video from a Webcam:

  1. On the main Recorder window, turn on the  'Record WebCam' setting.
     or
     On the Recorder Options window, select the WebCam tab and turn on the 'Capture video from webcam' setting.
     
  2. Select the device you want to capture video from.
     
  3. Click the Settings button to change the size of the webcam video and set the brightness, contrast etc.
  Note: You will not see the webcam video on your screen while recording - you will see it later when playing back the movie in BB FlashBack Player.
  
  

  Record modes

  Set the record mode on the Record Mode tab of the Recorder Options window. BB FlashBack has 3 recording modes.
  
  
  • GDI  -  this is a general purpose mode that works well on a variety of PCs and situations, on all versions of Windows.
    
  • MPEG  - this mode is best at recording moving video. However, lower powered PCs will struggle to record large desktops at a high frame rate with this mode.
    
  • Capture driver - this gives high performance when recording 'normal' Windows applications that don't contain animation or moving graphics. On older PCs in particular it may give better performance than other modes. It cannot record Vista Aero mode.
  
  
  'Auto' Mode
  BB FlashBack also has an 'auto' mode that tries to pick the best mode for your PC and situation. If it detects a media player application running, it will select mpeg mode if your PC is capable of running it at a good frame rate. If no media player is detected, or your PC isn't powerful enough to run mpeg mode, it selects GDI mode. If your PC isn't powerful enough to use GDI mode, capture driver mode is selected.
  
  
  
  For Vista and Windows 7 users
  GDI and MPEG modes can record Vista / 7 'Aero' graphics mode.
  Capture Driver mode will force Windows into 'basic' graphics mode during recording, but may give better performance and smoother movies than GDI mode when recording Windows 'basic' graphics.
  
  
  
  Setting the frames per second
  When using GDI or MPEG modes you can adjust the frames recorded per second.
  A higher frames per second (FPS) value means the final movie should be smoother, but may affect the performance of your PC while recording.
  A lower FPS value means that your PC will perform better during recording, but movements in the final movie will be less smooth.
  BB FlashBack will try to set a sensible default FPS value, but the ideal rate depends greatly on what you are trying to record, so you may achieve better results by experimentation.
  
  
  
  Troubleshooting poor performance
  
  See Troubleshooting video recording for more help.
  
  

  Recording Sound

  While recording Windows desktop activity, BB FlashBack can also record sound via a microphone attached to your PC. This soundtrack is saved into the movie file.
  
  
  How to turn on sound recording:
  • You can check the 'Record sound' box on the Recorder main window, or on the Sound tab of the Recorder Options window.
  
  
  The recorder main window gives you access to the main settings, while the Sound tab of the Recorder Options window enables access to more advanced settings.
  
  
  
  The Sound Device
  BB FlashBack will choose the default sound device automatically. For most PCs this is sufficient, but for those with more than one sound card, you may need to select a non-default device. Go to the Sound tab of the Options window and select the device.
  
  
  
  
  The Sound Source
  1. Microphone
     Select this to record a commentary from an attached microphone.
     Use the Level slider and volume indicator on the right of the window to ensure that your microphone is connected and picking up sound correctly. If BB FlashBack does not detect a suitable microphone source attached to your selected sound device, this option will not be enabled.
      
  2. PC Speakers
     Select this option to record what you hear from your PC speakers.
     A typical sound device (e.g. a sound card) will have a number of 'sources' available for recording. Click the Select Sources button to see the sources that play through your PC speakers. You can select which sources to record and adjust their relative volumes with the mini-sliders.
      
  3. Other Sources
     On the Options window these will be in the 'Other Sources' section. In the main window these will be in the Source dropdown list.
     
     You may find the 'stereo mix' source here, which can be useful for recording the PC Speakers, or PC Speakers and Microphone together, on Windows XP.
  
  
  Recording the PC Speakers and Microphone together
  On Windows Vista and 7, just select the PC Speakers source as the main source you are recording, and:
  
  
  On the main window, select Microphone as the 'Second Source'.
  On the Options window, select 'Record Microphone into a separate track'.
  
   
  On Windows XP, recording the PC Speakers and Microphone is only possible if your sound card enables it, and many do not. You should:
  
  
  Consult any documentation that came with the card
   
  Look at settings in the driver software that installs with the card - this is usually in the Windows Control Panel, or your desktop icon tray (bottom right of the desktop by default).
   
  Try selecting the 'Stereo Mix' source which may be listed as an 'Other source' on the Options window or the main window.
  
  
  
  Sound Formats
  You can select sound formats on the Options window but not the main window. Selecting different sound formats will vary the quality of the recording and the amount of space it occupies in the movie file.
  You can select:
  
  
  1. Sample rate
     The higher, the rate the better the sound quality but the more file space the sound track occupies.
      
  2. Stereo / Mono.
     Stereo will give better sound quality than mono, but also produce larger movie files.
      
  3. MP3 compression
     This option should always be selected unless you are experiencing problems or crashes during recording or export. Deselecting this option may greatly increase the movie file size.
     BB FlashBack uses a redistribution of the LAME MP3 codec: www.mp3dev.org .
     
     

     Troubleshooting Sound Recording

     We've tried to make it as easy as possible for you to record sound, either from an attached microphone or the sounds made by the PC.
     However, due to the widely varying audio capabilities of different PCs and sound cards, some users may experience problems.  
     
     Problems recording the microphone
     Problems recording PC sounds
     Problems with audio-video synchronisation
     
     

     Problems recording the Microphone

     If you are having problems trying to record sound from a microphone:
     1. Make sure you have a suitable microphone connected to the correct input of your PC sound card.
        
     2. On the BB FlashBack sound settings window (go to Tools > Options > Sound tab), select the 'microphone' radio button.
        
     3. On the same window, set the 'Level' slider up as far as it will go. Now speak into the microphone. The green and red 'Level' indicator on the right side of the window should move.
        If the level indicator moves, it shows BB FlashBack Recorder is detecting the sound. If it does not move, no sound is being detected from your microphone sound channel and you should follow the steps below to check that the microphone is operating correctly.
        
     4. Again on the same window, select the PC sounds option and click the Select sounds to mix button. Make sure that the 'microphone' source is enabled and its volume slider positioned at the right. Test again by speaking into the microphone and seeing if the Level indicator moves with the sound volume.
        
     5. Try and record the microphone using the Windows Sound Recorder.
        
        1. Open the recorder from the Windows Start button -> Programs -> Accessories -> Entertainment -> Sound Recorder.
           
        2. Select the Audio Properties item on the Edit menu.
           
        3. Click the Volume button for the Sound Recording device.
           
        4. Ensure that the 'microphone' source is selected on the Recording Controls window.
           
        5. Back in the Sound Recorder, click the Record button and speak into the microphone.
           
        6. Click Stop and the << button, then replay. If you do not hear your recording, your PC and Windows are not set correctly to allow recording from the microphone. If you do hear your recording, now try and record with BB FlashBack, using the microphone as the sound source.
            
     6. Check that you are able to use the microphone in other applications like Skype and MSN Messenger. If it works in these, it should work in BB FlashBack.
     
     If you can use the microphone properly in other Windows applications and still can't record sound from the microphone in BB FlashBack, click the TroubleShooting button on the Recorder Options window Sound tab (BB FlashBack Recorder > Options > Sound tab). This will let you send an email to Blueberry Technical Support team. Please give as much information about the problem as possible, and indicate whether you have gone through the hints above.
     
     

     Problems recording PC Sounds

     We've tried to make it as easy as possible for you to record sound, either from an attached microphone or the sounds made by the PC. However, due to the widely varying audio capabilities of different PCs and sound cards, some users may experience problems.  
      
     
     

     Dell PC Owners: If you are having trouble recording PC sounds, this is probably because it has been deliberately disabled on your PC. This is to prevent copyright violation and is performed by a number of manufacturers, in particular Dell. The solution will probably be technical in nature, involving editing the registry and/or installing new drivers, and may be specific to your particular PC model. We recommend searching for "dell --your pc model-- cannot record sound" and seeing if a solution exists.

     
     If you are having trouble recording the PC sounds:
     
     1. Make sure 'PC Speakers' is the selected sound source
        On the Sound tab of the Recorder Options window, select the PC Speakers option. The coloured 'level' indicator on the right should move when sounds are played back through the PC speakers or headphones. If indicator does not move, your sound recording settings need to be changed - see step 2 below.
        
        
     2. Make sure the 'stereo mix' or 'wave' sources are selected
        Click the Select sounds to mix... button on the Sound step or tab. This displays the 'PC Sound Sources' window which shows the sources selected for recording. Make sure the 'stereo mix' and 'wave' sources are selected and their volume sliders set to the right. Check whether BB FlashBack is now recording PC sounds correctly by playing back sounds and watching the level indicator. If it moves, sounds will be recorded. if not, try step 3 below.
        
        Note: some PCs required you to select the Stereo Mix source using a program that is installed with the sound drivers - BB Flashback cannot do it.  You will find the sound utility program in the Windows Control Panel, and it should have a name like "SoundMax" or "SigmaTel Audio".
        
        
     3. Try 'other sources'
        In some PCs the correct sound source is not visible in the 'PC Sound Sources' window. On the Sound step/tab again, select the Other Sources radio button and select 'Stereo mix' or 'wave' (try both) from the drop down list, if available. Again, test by playing sounds and watching the level indicator on the BB FlashBack sound setup window.
        
        If you still can't record PC sounds:
        
        
     4. Update the drivers for your sound card
        Updating or reinstalling sound card drivers can enable PC sounds recording.
        
        
     5. Search the internet
        Sometimes you'll need a fix specific to your PC. Use a search engine to search for your make and model of laptop or (if you have a desktop PC) sound card, and "cannot record pc speakers".
        
        
     6. Still cannot record PC Sounds?
        Some PCs and laptops cannot record PC sounds by design - it is deliberately disabled to prevent copyright violation.
        
        You may be able to enable it by making changes to the registry or installing a different version of the sound card drivers. However, it is impossible to record PC sounds on some PCs.
        
        
        This page describes how to download alternative drivers that fix the problem on Dell Latitude and Inspiron laptops:
        http://www.ekhoury.com/2006/08/25/sigmatel-stereo-mix-support-for-dells/
        
        
        This page describes a fix for Inspiron laptops, but it involves editing the registry. Be warned : you could disable your sound card or worse if you make a mistake when editing the registry.
        http://forum.notebookreview.com/showthread.php?t=156400
        
        
        Alternatively, search for your PC model and "cannot record pc speakers" - the solution may be out there.
        
        

        Problems with Audio-Video synchronization

        Some PCs may encounter problems with audio-video synchronization, particularly with longer movies. These problems are highly dependant on the particular sound hardware in your PC.
        
        You can run a test in BB FlashBack Recorder that will enable options to correct sound sync problems.
        
        1. Go to the Sound tab of the Recorder Options window.
           
        2. Click the Sync Test button.
        
        The test will take around 30 seconds to run. If it finds sync problems it will enable the 'Extra Sound Synchronization' option (found on the Advanced tab of the Recorder Options window). Using this option means there will be a delay on stopping recording while sound is processed and compressed.
        
        
        

        Capturing Keystrokes

        BB FlashBack can capture keystrokes during recording and display them in the Player application during playback. This can show the viewer actions performed by the user at record-time (such as pressing of function keys) which would not be obviously apparent by just viewing the movie.
        
        Because this feature could inadvertently display the characters used in a password, by default BB FlashBack can blank out these password characters with asterisks.
        
        Note: BB FlashBack cannot 'asterisk-out' passwords entered into password fields in web pages or in Remote Desktop sessions. The characters are saved into the keystroke log and can be seen in the KeyLog viewer in BB FlashBack Player.
        
        

        How to switch on keystroke recording:

        1. In the Recorder Options window, go to the Keystrokes tab
           
        2. Check or uncheck the Capture Keystrokes box accordingly.
        Use the Replace Password Characters checkbox to hide or show password characters when keystrokes are captured.
        
        For help on viewing keystrokes during playback, see Viewing key presses.
        
        

        Limiting the movie file size

        BB FlashBack can limit the size of the movie file created. By default no limit is set, but you may wish to enable this option so that BB FlashBack can record continuously without gradually filling up all available disk space.
        
        There are two modes to select from:
        
        
        Limit by time
        Select this option to have BB FlashBack create movie files that only contain a set number of minutes. For example: you select this option and set the maximum minutes recorded to 5, and then record for 10 minutes. The final movie file will contain the most recent 5 minutes of recording.
        
        
        To set the number of minutes that BB FlashBack will record in a single movie file:
        1. Open the Recorder Options window and then select the File Size tab.
           
        2. Select the Limit by time radio button.
           
        3. Enter a value into the Limit To entry field. This is the number of minutes that BB FlashBack will record into a single movie file.
        
        Limit by size
        Select this option to have BB FlashBack create movie files that never exceed a certain size. For example: you select this option and set the maximum movie file size to 5Mb. The final movie created will be approximately 5Mb in size or smaller (if you did not record long enough to reach the limit).
        
        
        To set the maximum size of a movie file:
        
        
        • Open the Recorder Options window and then select the File Size tab.
          
        • Select the Limit by size radio button.
          
        • Enter a value into the Limit To entry field. This is the maximum size of a single movie file.
          
          

          Defining and using hotkeys

          BB FlashBack Recorder will let you define a hotkey combination. This has two uses:
          1. During recording, pressing the hotkey will cause the Recording pop-up window to appear. From this window you can stop, pause or restart the recording.
             
          2. While BB FlashBack Recorder is running in the system tray but not recording, pressing the hotkey will cause the Recorder options window to appear.
          
          To define a hotkey:
          
          
          1. Open the Recorder Options window and then select the Hotkeys tab.
             
          2. Put the cursor in the Hotkey field and press the key combination that you want to assign to the hotkey. The Hotkey field will display the combination.
             
          3. Click OK. BB FlashBack Recorder will now respond to that hotkey.
             
             
             
        
        
        

        Troubleshooting video recording

        We've worked hard to ensure that BB FlashBack can record your screen at a good frame rate. However, because of the widely varying capabilities of different PCs and video cards it is possible that some users will be unable to make high quality recordings of certain applications.
        
        
        
        
        Poor quality / jerky motion when recording moving video
        • Ensure you are using MPEG mode, not GDI or capture driver mode.
        • Record just the movie player window, not the entire desktop.
        • Experiment with the FPS setting on the Record Mode step of the wizard. You may actually get a smoother recording by decreasing the FPS because this reduces CPU load.
        
        
        
        
        Recording media/movie player type applications results in a black rectangle in the recording where the video should be
        This is due to the movie player program using 'overlays'  - a hardware video acceleration feature that cannot be recorded.
        You will need to force the program to not use overlays by either using a setting in BB FlashBack or changing a setting in the movie player itself.
        
        
        • On Windows XP: On the Record Mode step of the Record wizard, click the More Settings button. On the More Settings window, turn on the 'Disable hardware acceleration' feature. Before recording starts, BB FlashBack will prompt you to click a button and disable hardware acceleration.
          
          Note: to record some media player applications, you will need to start them after hardware acceleration is disabled, so that they don't try to use overlays. And to record some movie players (e.g. KM Player) you will need to change their settings manually so that they do not use overlays, because they do not detect that use of overlays is disabled.
           
        • On Windows Vista or 7: to record the movie player you will need to find a setting in that application that disables its use of hardware acceleration or overlays. The name of the setting will vary from application to application.
         
        
        Capture driver mode is disabled after installation
        Sometimes the driver requires Windows to be rebooted before it is available for selection. If Capture Driver mode is disabled on the Record Mode step or Options window, this may be the reason.
        If you see a message about ASUS software when installing BB FlashBack and running the Recorder, BB FlashBack has detected software that is incompatible with the driver, and not installed it. See this FAQ entry.
         
        
        
        
        
        
        How to email Blueberry technical support:
        If you are experiencing difficulties with recording modes and performance, you can email our technical support team for help.
        
        1. Open the Recorder Options window and select the Record modes tab.
           
        2. Click the Troubleshooting button and select Send email to support.
           
        3. In the wizard, describe your problem as fully as you can. If you want a response to your report, include your email address.
           
        4. The wizard will send an email directly to our technical support team. Details of your PC specification are attached, but this does NOT contain any personal information - just a description of your PC hardware.
           
           
        
        

        Scheduled Recording

        BB FlashBack can start and stop recording at scheduled times. It can also start and stop recording when a specified application starts and closes.
        
        
        To start and stop recording at set times:
        1. Open the Recorder Options window and select the Scheduling tab.
           
        2. Turn on the 'Use scheduling' setting.
           
        3. Set the start time in the 'Start At Time' setting and the stop time in the 'Stop at time' setting.
           
        4. Exit the Options window and start Recording as normal. After clicking the Record button you will see a message informing you that the next recording is scheduled. The Recorder main window will remain open or minimize as usual, and recording start at the set time.
        After making a scheduled recording, the setting is turned off, so the next recording is made as normal, without scheduling.
        
        
        To start and stop recording when an application starts and closes:
        1. Open the Recorder Options window and select the Scheduling tab.
           
        2. Turn on the 'Use scheduling' setting.
           
        3. Turn on the 'If specific application appears' setting. This means BB FlashBack will look for the specified application to appear and when it does, start recording. If the application does not appear before the specified start time, BB FlashBack starts to record at that time anyway.
           
           You can specify the application to watch for either by giving some text that will appear in its title bar, or its executable name (e.g. iexplore.exe for Internet Explorer).
           
        4. If you turn on the 'Record only this application' setting, the recording has the dimensions of the entire desktop, but everything except the application being recorded is blacked out.
        
        
        
        

        Record-time Notes

        BB FlashBack allows you to type notes while recording, and display these Notes in textboxes in the final movie.
        
        
        How to turn on Record-time Notes:
        1. In the Recorder Options window, go to the Record-time Notes tab and turn on the 'Enable Notes' setting.
           
        2. The Notes settings:
        • You display the Note window by moving the cursor a side of the screen.
          Set which side activates Notes with the 'Show Notes window when mouse moved to' setting.
          
          
        • Recording can automatically pause while the Note window is displayed, so its not shown in the movie.
          Set this with the 'Pause recording when Notes window appears' setting.
          
          
        • You can save the Note either by moving the mouse cursor out of the Note window or by clicking a 'Save' button on the window.
          Set this with the 'Auto-save note when cursor leaves the window' setting.
          
          
        • Textboxes can be automatically created from your Notes when the recording is opened in BB FlashBack Player.
          Set this with the 'Auto-generate textboxes when the recording is opened' setting.
        
        
        Viewing Notes in BB FlashBack Player
        If you turned on the 'Auto-generate textboxes' setting, you will see your notes as textboxes in the movie. These are normal textboxes, so they can be edited and moved as usual.
        
        If  'Auto-generate textboxes' was set off, you can view Notes in a pane to the Left of the movie. If left side pane has been hidden, you can display it again by going to View -> Extras Pane -> KeyLog in the Player menus.
        
        

  Windows display options

  BB FlashBack can change Windows display settings while recording. Changing the settings may improve performance while recording and produce smaller files.
  
  
  
  Improving Performance and Decreasing File Size
  There are a number of graphic 'effects' that Windows uses to improve the appearance of its user interface. Having these effects switched on can affect the performance of your PC while recording a movie or playing it back. They will also result in a larger movie file. BB FlashBack includes options to switch off these effects while recording. They are set back to their former settings when recording stops.
  These effects include:
  • The drop shadow under the mouse cursor.
  • Menu and tool tip ‘transition’ effects, like fade-in and expanding menus.
  • Gradient shading in window title bars.
  • Smooth scrolling in combo and list boxes.
  • The ‘slide-open’ effect in combo boxes.
  There are also two other Windows settings that BB FlashBack can temporarily change while recording to improve performance:
  
  • Desktop background bitmaps - BB FlashBack can set the desktop background to a single colour.
  • Display of window contents while moving and resizing - BB FlashBack can set Windows to only display the window border while moving and resizing.
  
  
  To turn off Windows graphic ‘effects’ during recording:
  1. On the Recorder main window, se;ect Options from the Tools menu and go to the Display tab.
     or
     If Recorder is minimized to a tray icon or floating controls, show the main menu (click the tray icon, or click the button on the floating controls), select Options and go to the Display tab.
     
  2. Check the Switch off Windows graphic ‘Effects’ checkbox. BB FlashBack will turn off graphic ‘effects’ when recording.
     
  3. To set the background bitmap to a single colour or only show window borders when resizing, check the relevant boxes.
  
  

  Customising delays

  There are two customisable delays that can be set on the BB FlashBack Recorder options window.
  
  1. The delay between clicking a button or menu item on BB FlashBack recorder to record and the actual start of recording.
     
  2. If you have selected to change the screen display mode during recording, BB FlashBack can insert a delay between this change and the start of recording.
  
  
  During both of these delays, a small ‘initialising’ window is shown.
  
  
  To change the customisable delays:
  1. Open the Recorder Options window and then select the Misc. tab.
     
  2. To set delay 1. above, change the value in the Delay before recording field.
     
  3. To set delay 2. above, change the value in the Delay after changing screen mode field.