Answers to Support Questions:
You can download it from this link: http://www.newsoftwares.net/download/folderlock7-en/folder-lock-en.exe
Q1. Why do I need to protect my files &
folders?
Files and folders should be protected so that other PC users like your kids, parents, family members, co-workers and friends cannot access, read, view, copy, move or delete files without your permission (password). Files left unprotected can lead to theft, data loss and breaches of privacy. This can cost you money, lost time and inconvenience, even your job. Folder Lock not only protects files from unauthorized users but also safeguards them from viruses, trojans, worms, spyware, malware, etc., and from network computers and hackers who may try to steal your files when you connect to the Internet. It also prevents illegal copy or duplication of your material.
Files and folders should be protected so that other PC users like your kids, parents, family members, co-workers and friends cannot access, read, view, copy, move or delete files without your permission (password). Files left unprotected can lead to theft, data loss and breaches of privacy. This can cost you money, lost time and inconvenience, even your job. Folder Lock not only protects files from unauthorized users but also safeguards them from viruses, trojans, worms, spyware, malware, etc., and from network computers and hackers who may try to steal your files when you connect to the Internet. It also prevents illegal copy or duplication of your material.
Q2. How to Lock any folder?
To lock folders anywhere on your computer, click the 'Browse' button and then select lock folders option. This will allow you to select any folder. Once a folder is selected, it will be locked such that it cannot be deleted, renamed, accessed and can't even be seen. However if you want your files and folders to be protected in real DOS-Mode or Safe-Mode, then we suggest you to keep your files and folders in the 'Locker' folder and lock them up.
To lock folders anywhere on your computer, click the 'Browse' button and then select lock folders option. This will allow you to select any folder. Once a folder is selected, it will be locked such that it cannot be deleted, renamed, accessed and can't even be seen. However if you want your files and folders to be protected in real DOS-Mode or Safe-Mode, then we suggest you to keep your files and folders in the 'Locker' folder and lock them up.
Q3. How secure are my files?
With Folder Lock encryption option, secret files are highly secure. If you want unbreakable encryption for your files, you can choose to Encrypt files. It uses 256-bit Blowfish Encryption which is a highly secure method to protect sensitive files. Even if you choose to lock files, the program locks your files using five different locking methods simultaneously. Click here to learn more about that.
With Folder Lock encryption option, secret files are highly secure. If you want unbreakable encryption for your files, you can choose to Encrypt files. It uses 256-bit Blowfish Encryption which is a highly secure method to protect sensitive files. Even if you choose to lock files, the program locks your files using five different locking methods simultaneously. Click here to learn more about that.
Q4. How to protect files on other drives like D:
E: F: etc. not just C:?
To protect files on other drive partitions of your hard disk, click 'Browse' and select the option 'Move to portable disk'. Then read the instructions and click the 'Next' button. Now you will be able to select the drive(s) in which you want protection. You can select these drive(s) by clicking the check boxes next to them. After that click the 'Move It' button, this will move the program folder of Folder Lock to that drive. Now you can run the program from that drive and keep the files in the 'Locker' folder it creates and lock them up.
To protect files on other drive partitions of your hard disk, click 'Browse' and select the option 'Move to portable disk'. Then read the instructions and click the 'Next' button. Now you will be able to select the drive(s) in which you want protection. You can select these drive(s) by clicking the check boxes next to them. After that click the 'Move It' button, this will move the program folder of Folder Lock to that drive. Now you can run the program from that drive and keep the files in the 'Locker' folder it creates and lock them up.
Q5. How it lock files on a USB Flash Drive, CD-RW
or floppy disks?
To protect files on USB Flash Drives, Memory Sticks, Pen Drives and Zip Drives, click 'Browse' and select the option 'Move to portable disk'. Then read the instructions and click the 'Next' button. Now you will be able to select the drive(s) in which you want protection. You can select these drive(s) by clicking the check boxes next to them. After that click the 'Move It' button, this will move the program folder of Folder Lock to that drive. Now you can run the program from that drive and keep the files in the 'Locker' folder it creates and lock them up.
In case of Floppy Disks, click 'Browse' and select the option 'Move to portable disk'. Then read the instructions and click the 'Next' button. Now you will be able to select the drive(s) in which you want protection. You can select these drive(s) by clicking the check boxes next to them. After that click the 'Move It' button, this will move the program EXE of Folder Lock to that drive. Now you can run the program from that drive and keep the files in the 'Locker' folder it creates and lock them up.
In case of CD-RW, we recommend you to use a CD-RW burning software to copy the program folder of Folder Lock, while the 'Locker' is open, to CD-RW drive and continue locking files in its 'Locker'. It is important that the 'Locker' folder with all files and folders contained in it should be open when you burn the program folder of Folder Lock to a CD-RW or CD-R. Note: Do not burn the files when the 'Locker' folder is locked.
To protect files on USB Flash Drives, Memory Sticks, Pen Drives and Zip Drives, click 'Browse' and select the option 'Move to portable disk'. Then read the instructions and click the 'Next' button. Now you will be able to select the drive(s) in which you want protection. You can select these drive(s) by clicking the check boxes next to them. After that click the 'Move It' button, this will move the program folder of Folder Lock to that drive. Now you can run the program from that drive and keep the files in the 'Locker' folder it creates and lock them up.
In case of Floppy Disks, click 'Browse' and select the option 'Move to portable disk'. Then read the instructions and click the 'Next' button. Now you will be able to select the drive(s) in which you want protection. You can select these drive(s) by clicking the check boxes next to them. After that click the 'Move It' button, this will move the program EXE of Folder Lock to that drive. Now you can run the program from that drive and keep the files in the 'Locker' folder it creates and lock them up.
In case of CD-RW, we recommend you to use a CD-RW burning software to copy the program folder of Folder Lock, while the 'Locker' is open, to CD-RW drive and continue locking files in its 'Locker'. It is important that the 'Locker' folder with all files and folders contained in it should be open when you burn the program folder of Folder Lock to a CD-RW or CD-R. Note: Do not burn the files when the 'Locker' folder is locked.
Q6. Are my locked files also protected from
network computers?
Folder Lock protects you from computers that are networked with your computer, a useful feature to prevent sharing private files with other users.
Folder Lock protects you from computers that are networked with your computer, a useful feature to prevent sharing private files with other users.
Q7. Are files protected from viruses, trojans,
worms, spyware etc.?
Yes. There is no way these types of programs can do any damage to your protected files.
Yes. There is no way these types of programs can do any damage to your protected files.
Q8. Are files protected from hackers when I am on
the internet?
Yes. Hackers or Script Kiddies can't access your secured files even if they break through to your computer...which means total peace of mind on and off the net.
Yes. Hackers or Script Kiddies can't access your secured files even if they break through to your computer...which means total peace of mind on and off the net.
Q9. How many bits of encryption is used? Is it
secure?
We use 256-bit BLOWFISH Encryption, one of the most trusted encryption algorithms. The Blowfish algorithm is fast, powerful and very secure. It can be used in confidence for your files.
We use 256-bit BLOWFISH Encryption, one of the most trusted encryption algorithms. The Blowfish algorithm is fast, powerful and very secure. It can be used in confidence for your files.
Q10. Is there any limit to the number of files
or folders I can protect?
There is no limit to the files that can be Locked in the evaluation version. However, only registered users can Encrypt more than 25 MBs of files or, in case of Scrambling, more than 250 files.
There is no limit to the files that can be Locked in the evaluation version. However, only registered users can Encrypt more than 25 MBs of files or, in case of Scrambling, more than 250 files.
Q11. Can I protect any format of
files?
There is no limit to the format of files Folder Lock can protect. It doesn't matter whether your files are in .jpg, .doc, .pdf, .txt, .bmp, .gif, .html, .psd or any other format.
There is no limit to the format of files Folder Lock can protect. It doesn't matter whether your files are in .jpg, .doc, .pdf, .txt, .bmp, .gif, .html, .psd or any other format.
Q12. Does it work on all disk types like FAT16,
FAT32, NTFS & EFS?
Yes. Folder Lock has no compatibility issues running on any type of disk drive including FAT16, FAT32, NTFS and EFS.
Yes. Folder Lock has no compatibility issues running on any type of disk drive including FAT16, FAT32, NTFS and EFS.
Q13. Does it work on Windows 2003
Server/XP/2000/NT/Me/98?
Yes. It works perfectly on all 32-bit versions of Windows: i.e. Windows 2003 Server/XP/2000/NT/Me/98.
Yes. It works perfectly on all 32-bit versions of Windows: i.e. Windows 2003 Server/XP/2000/NT/Me/98.
Q14. Can I use NDD, ScanDisk, Defragmenters or
other disk tools?
Sure, why not? Version 4 didn't support this feature, but Folder Lock 5 allows you to use any kind of disk utility without any sort of problems.
Sure, why not? Version 4 didn't support this feature, but Folder Lock 5 allows you to use any kind of disk utility without any sort of problems.
Q15. What if I try to delete the program folder
manually?
It’s no use! Folder Lock will not allow you to delete itself (but it works only if there are files locked or encrypted in the 'locker folder). It locks its own program folder, so that intruders cannot remove the program from your computer without your permission (password).
It’s no use! Folder Lock will not allow you to delete itself (but it works only if there are files locked or encrypted in the 'locker folder). It locks its own program folder, so that intruders cannot remove the program from your computer without your permission (password).
Q16. My kids have deleted the program EXE file?
What do I do now?
No problem. Run the setup program again and choose the same program folder path you used before which, by default is 'Program Files\Folder Lock'. Once you've installed the program to the same directory, you can start using the program once again. Your files will continue to lock and unlock.
No problem. Run the setup program again and choose the same program folder path you used before which, by default is 'Program Files\Folder Lock'. Once you've installed the program to the same directory, you can start using the program once again. Your files will continue to lock and unlock.
Q17. Is it possible to Encrypt some files and
Lock the others?
Yes, it’s possible. Once you have copied program folder of 'Folder Lock' to another locations of your hard disk, you can choose to Encrypt files on one location and Lock files on another. This is useful if you have some casual files to Lock as well as some highly confidential files that you need to Encrypt. Click here to learn how you can copy the program folder to more than one location of your hard disk.
Yes, it’s possible. Once you have copied program folder of 'Folder Lock' to another locations of your hard disk, you can choose to Encrypt files on one location and Lock files on another. This is useful if you have some casual files to Lock as well as some highly confidential files that you need to Encrypt. Click here to learn how you can copy the program folder to more than one location of your hard disk.
Q18. Are these files undeletable
also?
Not only are they undeletable, they are unrenamable, unmovable, hidden, locked and totally inaccessible. Intruders can't delete the program folder of Folder Lock and uninstalling the program is not possible without entering the correct password.
Not only are they undeletable, they are unrenamable, unmovable, hidden, locked and totally inaccessible. Intruders can't delete the program folder of Folder Lock and uninstalling the program is not possible without entering the correct password.
Q19. How fast can it Lock my files and
folders?
You can lock GBs (even Terabytes) of files and folders in two seconds.
You can lock GBs (even Terabytes) of files and folders in two seconds.
Q20. Is locking secure? How Folder Lock works
when locking files?
You’ll be using five different locking methods(patent pending) to secure your files and folders, protecting files at kernel level, Windows Explorer level and (real) DOS Mode Level. This makes Folder Lock highly secure, unlike other locking software which can be hacked by loading a computer in Safe Mode or running it with a bootable disk.
You’ll be using five different locking methods(patent pending) to secure your files and folders, protecting files at kernel level, Windows Explorer level and (real) DOS Mode Level. This makes Folder Lock highly secure, unlike other locking software which can be hacked by loading a computer in Safe Mode or running it with a bootable disk.
Folder Lock locks your files dynamically and intercepts
requests from other programs to open files or list the contents of folders, and
then rejects such requests for the files in the 'Locker' folder. This is done on
lower hardware level, in other words, at kernel level. Additionally, it also
renames the folder to some difficult to type ascii characters and makes it
hidden, read-only and system and finally makes it behave like an unrecognized
file.
Q21. How do I open the locker folder again if I
have closed it?
Click the small link below the key called 'Open.' to open the Locker folder if you have closed it.
Click the small link below the key called 'Open.' to open the Locker folder if you have closed it.
Q22. How is the version 5 different from the
version 4?
Folder Lock 5 is five times more secure than Folder Lock 4. It uses kernel level locking, which was not available in version 4. Furthermore, Version 5 gives you the ability to Scramble and Encrypt files, as well as to Lock them. Folder Lock can also remember its password when you move your secured files on portable media from one computer to another. Other features like AutoLock, Lock PC, Auto Shutdown, Evidence Eraser and System tray/taskbar options make Folder Lock unique. Moreover, we think the new user interface and GUI is much improved. Click here to see the difference between Folder Lock 5 and version 4.
Folder Lock 5 is five times more secure than Folder Lock 4. It uses kernel level locking, which was not available in version 4. Furthermore, Version 5 gives you the ability to Scramble and Encrypt files, as well as to Lock them. Folder Lock can also remember its password when you move your secured files on portable media from one computer to another. Other features like AutoLock, Lock PC, Auto Shutdown, Evidence Eraser and System tray/taskbar options make Folder Lock unique. Moreover, we think the new user interface and GUI is much improved. Click here to see the difference between Folder Lock 5 and version 4.
Q23. Can I do backups of my files?
You can do regular backups. Enter your password after the wait screen, click the exit button on the top of the program and then click 'Exit'. After closing the program this way, start your backup program and make a backup of the Locker folder or even the whole program folder of Folder Lock.
You can do regular backups. Enter your password after the wait screen, click the exit button on the top of the program and then click 'Exit'. After closing the program this way, start your backup program and make a backup of the Locker folder or even the whole program folder of Folder Lock.
Q24. Can I see the properties, size or number of
the files protected?
No way. The program doesn't even show whether the locked files and folders take any hard disk space. This is useful because no one can guess how many or what sort of files you have protected or how much space they take.
No way. The program doesn't even show whether the locked files and folders take any hard disk space. This is useful because no one can guess how many or what sort of files you have protected or how much space they take.
Q25. Will my files remain locked if I boot
computer with a bootable disk?
Yes. Whether you boot your computer with a bootable disk or load it in safe mode or DOS mode, files will remain locked and secured. Folder Lock is a break-through technology. Even if you choose to lock your files, hackers would have to pass through not one or two but five different layers of locking, two of which are unknown even to the most advanced programmers.
Yes. Whether you boot your computer with a bootable disk or load it in safe mode or DOS mode, files will remain locked and secured. Folder Lock is a break-through technology. Even if you choose to lock your files, hackers would have to pass through not one or two but five different layers of locking, two of which are unknown even to the most advanced programmers.
Q26. How to change the password?
You need to click the Options button in order to see a 'Change Password' button in the options area. Clicking this button allows you to set a new password of your choice. Please do not confuse your new password with the old one. Once you've changed it, your old password will not work, so do not forget to remember the password by heart. Also note that you cannot see the Options button until you've entered your current password. This means people who do not know the current password cannot access the options. Click here to learn what you can do if you have forgotten your password.
You need to click the Options button in order to see a 'Change Password' button in the options area. Clicking this button allows you to set a new password of your choice. Please do not confuse your new password with the old one. Once you've changed it, your old password will not work, so do not forget to remember the password by heart. Also note that you cannot see the Options button until you've entered your current password. This means people who do not know the current password cannot access the options. Click here to learn what you can do if you have forgotten your password.
Q27. How to uninstall the program?
Folder Lock can only be uninstalled by clicking the 'Uninstall Program' button, which you can access after clicking the Options button. You cannot uninstall the program directly without entering the password. This is done to protect the program from being uninstalled by other users and to avoid the program and locked files getting deleted accidentally. Do not try to delete the program manually. Use only this option to remove the program from your computer.
Folder Lock can only be uninstalled by clicking the 'Uninstall Program' button, which you can access after clicking the Options button. You cannot uninstall the program directly without entering the password. This is done to protect the program from being uninstalled by other users and to avoid the program and locked files getting deleted accidentally. Do not try to delete the program manually. Use only this option to remove the program from your computer.
Q28. Can it be removed from taskbar and show in
system tray?
Yes. With the version 5 you can remove the program from taskbar and, instead, force it to sit in your system tray. Click the Options button after entering the correct password. Then click the advanced options button (third from the top), and deselect the In Taskbar checkbox. You can also remove the program from the system tray and show it in the taskbar if your system tray is too crowded.
Yes. With the version 5 you can remove the program from taskbar and, instead, force it to sit in your system tray. Click the Options button after entering the correct password. Then click the advanced options button (third from the top), and deselect the In Taskbar checkbox. You can also remove the program from the system tray and show it in the taskbar if your system tray is too crowded.
Q29. I don't want others to know that I use
Version 5, can I do that?
Yes. For complete privacy, we suggest you run the setup program of Folder Lock and enter a different location and a different name of the program folder. For instance, instead of 'Program Files\Folder Lock', you can choose 'C:\My Stuff' You can even rename the EXE and disguise it.
Yes. For complete privacy, we suggest you run the setup program of Folder Lock and enter a different location and a different name of the program folder. For instance, instead of 'Program Files\Folder Lock', you can choose 'C:\My Stuff' You can even rename the EXE and disguise it.
Q30. Are there any bugs in the software? How do
I report a bug?
After debugging Folder Lock on all 32-bit versions of Windows for about six months on different computers, we didn't find a single bug. But we won’t say “Never” so, if you find a bug, please email us at our contact page. Send us the error code or error number and tell us what you were doing when it happened. If it’s a “blue screen of death,” then let us know its error number. If the bug seems caused by installation of a new application, let us know the name of it. We’re striving for the perfect program and we will really appreciate your help!
After debugging Folder Lock on all 32-bit versions of Windows for about six months on different computers, we didn't find a single bug. But we won’t say “Never” so, if you find a bug, please email us at our contact page. Send us the error code or error number and tell us what you were doing when it happened. If it’s a “blue screen of death,” then let us know its error number. If the bug seems caused by installation of a new application, let us know the name of it. We’re striving for the perfect program and we will really appreciate your help!
Q31. Can protected files be found in 'search for
files and folders'?
No. They can’t be found using the 'search for files and folders' which means total privacy.
No. They can’t be found using the 'search for files and folders' which means total privacy.
Q32. How can I suggest a new feature for the
future releases?
We give high priority to our customers’ suggestions for future versions of our software. If you have a feature request, be sure your copy is registered and let us know.
We give high priority to our customers’ suggestions for future versions of our software. If you have a feature request, be sure your copy is registered and let us know.
Q33. What do you mean by scrambling?
When you Scramble your files, Folder Lock scrambles, shuffles and locks each and every file in the Locker to make these files unrecognizable.
When you Scramble your files, Folder Lock scrambles, shuffles and locks each and every file in the Locker to make these files unrecognizable.
Q34. How can I set it not to exit after clicking
the lock button?
Easy. Click the advanced options button in the Options area, then deselect the Exit on Lock check.
Easy. Click the advanced options button in the Options area, then deselect the Exit on Lock check.
Q35. Can I lock my PC after a certain time of
mouse inactivity or time?
Sure. Click the advanced optiosn button in the Options area, then select the checkbox on the bottom left of the settings screen next to AutoLock. Then select Lock PC instead of AutoLock and set a time you want to lock your PC. You can also choose 'Now!' if you want to lock your PC right away and select whether you want it to be locked because of mouse, keyboard inactivity or total time period. After making these selections, click the 'Done' button. Once your PC is locked, you can access the computer only after entering the password that you have set in the program. Intruders can't access your computer even if they use CTRL+ALT+DEL, CTRL+ESC or ALT+TAB.
Sure. Click the advanced optiosn button in the Options area, then select the checkbox on the bottom left of the settings screen next to AutoLock. Then select Lock PC instead of AutoLock and set a time you want to lock your PC. You can also choose 'Now!' if you want to lock your PC right away and select whether you want it to be locked because of mouse, keyboard inactivity or total time period. After making these selections, click the 'Done' button. Once your PC is locked, you can access the computer only after entering the password that you have set in the program. Intruders can't access your computer even if they use CTRL+ALT+DEL, CTRL+ESC or ALT+TAB.
Q36. Can I Auto Lock the locker folder after a
certain time?
Yes. This feature is useful for people who “sleep” or stop using their computer after a certain time. Let’s say you are watching a slide show of images that are kept in the locker and have set a time of three hours. This will enable you to lock your files automatically after this time. To AutoLock your Locker after a specified time, click the advanced options button in the Options area and select the checkbox on the bottom left of the settings screen next to AutoLock. Then select Lock PC instead of AutoLock, set a time and choose whether you want it to be locked because of mouse, keyboard inactivity or total time period. After making these selections, click the 'Done' button.
Yes. This feature is useful for people who “sleep” or stop using their computer after a certain time. Let’s say you are watching a slide show of images that are kept in the locker and have set a time of three hours. This will enable you to lock your files automatically after this time. To AutoLock your Locker after a specified time, click the advanced options button in the Options area and select the checkbox on the bottom left of the settings screen next to AutoLock. Then select Lock PC instead of AutoLock, set a time and choose whether you want it to be locked because of mouse, keyboard inactivity or total time period. After making these selections, click the 'Done' button.
Q37. Can I Turn-off, Reboot or Log-off my
computer after some time?
Click the advanced options button in the Options area, then select the checkbox on the bottom left of the settings screen, next to AutoLock. Select either ShutDown, Reboot or Log-off instead of AutoLock. Then set a time, choose whether you want it to be locked because of mouse, keyboard inactivity or total time period, and click the Done button.
Click the advanced options button in the Options area, then select the checkbox on the bottom left of the settings screen, next to AutoLock. Select either ShutDown, Reboot or Log-off instead of AutoLock. Then set a time, choose whether you want it to be locked because of mouse, keyboard inactivity or total time period, and click the Done button.
Q38. How can I erase the evidence/tracks of my
PC activities?
Folder Lock erases tracks like Recent Document History, Find file and folder history and clipboard data. To enable erasing, make sure that you have checked Evidence Eraser in the Options screen, which can be accessed by clicking the Options button. To further customize your Erase settings, click the advanced options button in the Options screen and select or deselect the items you wish to clean or not to clean.
Folder Lock erases tracks like Recent Document History, Find file and folder history and clipboard data. To enable erasing, make sure that you have checked Evidence Eraser in the Options screen, which can be accessed by clicking the Options button. To further customize your Erase settings, click the advanced options button in the Options screen and select or deselect the items you wish to clean or not to clean.
Q39. I have forgotten my password, how can I get
my files back?
You can use your Master Key, which is your registration key in the password text field, and click the OK button to access your files. Master Key is available to registered users only. Enabling this allows people who have forgotten their password to use their registration key in place of a password to unlock their files. This option is checked by default in the registered version. You can uncheck it if you feel it would be even safer. However, you should uncheck it only if you have a very good memory. But for oblivious people like me, it is better to keep it checked, because it is the only way you can get your files back if you forget your password.
You can use your Master Key, which is your registration key in the password text field, and click the OK button to access your files. Master Key is available to registered users only. Enabling this allows people who have forgotten their password to use their registration key in place of a password to unlock their files. This option is checked by default in the registered version. You can uncheck it if you feel it would be even safer. However, you should uncheck it only if you have a very good memory. But for oblivious people like me, it is better to keep it checked, because it is the only way you can get your files back if you forget your password.
Q40. How can I disable the sounds that the
program makes?
If sounds bother you, simply click the Options button and then deselect the Play Sound checkbox.
If sounds bother you, simply click the Options button and then deselect the Play Sound checkbox.
Q41. What is the Master Key? How do I get
it?
Master Key option is available to registered users only. Enabling Master Key allows people who have forgotten their password to use their registration key in place of their forgotten password to unlock their files. This option, which is checked in the registered version by default, can be unchecked if you feel it would be even safer for you. It is useful to keep it, as it is the only way you can get your files back if you have forgotten your password, so we don’t recommend you uncheck this feature unless you have a very good memory!
Master Key option is available to registered users only. Enabling Master Key allows people who have forgotten their password to use their registration key in place of their forgotten password to unlock their files. This option, which is checked in the registered version by default, can be unchecked if you feel it would be even safer for you. It is useful to keep it, as it is the only way you can get your files back if you have forgotten your password, so we don’t recommend you uncheck this feature unless you have a very good memory!
Q42. How to remove tips?
Uncheck the Show Tips checkbox in the Options area.
Uncheck the Show Tips checkbox in the Options area.
Q43. Can I use a HotKey to run Folder
Lock?
Yes. You can run Folder Lock with the use of a hotkey. Press CTRL+ALT+F anytime to launch Folder Lock.
Yes. You can run Folder Lock with the use of a hotkey. Press CTRL+ALT+F anytime to launch Folder Lock.
Q44. How do I exit the program without securing
files?
To exit the program without locking, scrambling or encrypting your files, click the Close button of the program, then click 'Exit'.
To exit the program without locking, scrambling or encrypting your files, click the Close button of the program, then click 'Exit'.
Q45. What if I close the program while
scrambling or encryption?
If you click the Exit button while the encryption or scrambling is underway, you'll be given an option whether to abort this or continue. If you abort the process midway, some of your files will be encrypted (or scrambled) and some will be left untouched. When you enter the password next time to access your files, the program will decrypt some of the files that were encrypted and will show all your files as you want them.
If you click the Exit button while the encryption or scrambling is underway, you'll be given an option whether to abort this or continue. If you abort the process midway, some of your files will be encrypted (or scrambled) and some will be left untouched. When you enter the password next time to access your files, the program will decrypt some of the files that were encrypted and will show all your files as you want them.
Answers to Sales Questions:
Q46. Is Folder Lock free or
Shareware?
Folder Lock is NOT freeware! It’s shareware, which means 'try before you buy'. We give you a 35-use trial so that you can test the program and check whether it is useful for you or not. If you find it useful and want to keep it for an unlimited number of times without any kind of limitation, register your copy and get a full version downloaded via email in minutes.
Folder Lock is NOT freeware! It’s shareware, which means 'try before you buy'. We give you a 35-use trial so that you can test the program and check whether it is useful for you or not. If you find it useful and want to keep it for an unlimited number of times without any kind of limitation, register your copy and get a full version downloaded via email in minutes.
Q47. How can I use this program after the trial
period?
You will have to buy a license to use Folder Lock an unlimited number of times.
You will have to buy a license to use Folder Lock an unlimited number of times.
Q48. What will I get after buying? What are the
benefits of registering?
Registered users will get:
Registered users will get:
- A Full version to download (no trial limit)
- No nag screens, no trial reminders, no functionality limits.
- Life-time upgrades for FREE (unlike other companies).
- Life-time priority customer support.
- Bonus gifts worth $29 (Ebooks and Fun Files).
- 3 additional skins, a) Crimson Red b) Purple Sparkle c) Green Turtle
- 3 beautiful icons a) Red b) Purple c) Green
- Ability to Encrypt unlimited number of files (no 25 MB limit)
- Ability to Scramble unlimited number of files (no 250 file limit)
- Master Key for users who have forgotten their password.
- Feature requests will be welcome.
- No hidden or subscription charges at all.
- A pesonal Thankyou message from the developers of the product.
Q49. What's the most convenient and recommended
method to order?
Order online on our SSL secure site. To do so, click the register button on the bottom of the software and then click "Buy Now! (Online)."
Order online on our SSL secure site. To do so, click the register button on the bottom of the software and then click "Buy Now! (Online)."
Q50. Can I order online using my Credit Card or
Paypal?
Sure. You can use either your credit card or Paypal to buy the full version of Folder Lock online. Click the register button on the bottom of the software and then click "Buy Now! (Online)."
Sure. You can use either your credit card or Paypal to buy the full version of Folder Lock online. Click the register button on the bottom of the software and then click "Buy Now! (Online)."
Q51. Which Credit Cards do you accept?
We accept most Credit Cards like VISA, Master Card, EuroCard, American Express, Discover, Novus, Diners Club, Carte Blanche, JCB, Switch and Solo.
We accept most Credit Cards like VISA, Master Card, EuroCard, American Express, Discover, Novus, Diners Club, Carte Blanche, JCB, Switch and Solo.
Q52. Is your order site secure? Is my Credit
Card info safe on this site?
Your payments, whether made through Credit Card, Cash or Check are handled by a trusted third-party e-commerce solution called BMTMicro, Inc. They have been selling shareware for over 9 years and have taken orders of literally millions of customers worldwide. You can checkout their website and privacy policy.
BMTMicro obtains your Credit Card information on secure SSL (Secure Socket Layer) connection with a MSIE Lock![]()
or Netscape Blue Key ![]()
icon on the
status bar of the browser, which is designed to provide government level
security for your credit card transactions. Which means no one can intercept
your payment information while you are making an order.
With today's encryption technology, sending your Credit Card number to a Secure Server over the Internet is as safe as using your credit card in a restaurant or retail shop (probably even safer!).
Your payments, whether made through Credit Card, Cash or Check are handled by a trusted third-party e-commerce solution called BMTMicro, Inc. They have been selling shareware for over 9 years and have taken orders of literally millions of customers worldwide. You can checkout their website and privacy policy.
BMTMicro obtains your Credit Card information on secure SSL (Secure Socket Layer) connection with a MSIE Lock
With today's encryption technology, sending your Credit Card number to a Secure Server over the Internet is as safe as using your credit card in a restaurant or retail shop (probably even safer!).
Q53. Can I order via FAX, Phone, Mail, Purchase
Order or Bank Wires?
If you prefer not to order online, you can send your payments via FAX, Phone, Mail, Purchase Order or Bank Wires. Please click here for more information on how to order using these methods.
If you prefer not to order online, you can send your payments via FAX, Phone, Mail, Purchase Order or Bank Wires. Please click here for more information on how to order using these methods.
Q54. What is the price of the full version of
the program?
It costs only $35 to own a full version of Folder Lock. Please note that this is a limited time offer. Prices can go up unexpectedly.
It costs only $35 to own a full version of Folder Lock. Please note that this is a limited time offer. Prices can go up unexpectedly.
Q55. I can't afford the program? Can I have a
discount?
We will give special discount coupons for users who have annual earnings of less than $20,000 US. If you are in this category, please email us. Coupons are not available to users in the USA, Canada, UK, Australia and European countries.
We will give special discount coupons for users who have annual earnings of less than $20,000 US. If you are in this category, please email us. Coupons are not available to users in the USA, Canada, UK, Australia and European countries.
Q56. How many licenses I must buy for multiple
users?
It is very important that you get multiple licenses if there will be more than one user. Using one license for multiple users is not only illegal but can cause security problems. Since the registered user will get a single Master Key, he or she would be able to access files on all the computers of all the users. Only with multiple licenses for multiple users can each user get a Master Key at their own personal email address. If you wish to order a multiple license, do not forget to tell us the names and email addresses of all the users that are going to use the program. Without this information, we will be unable to send multiple master keys.
It is very important that you get multiple licenses if there will be more than one user. Using one license for multiple users is not only illegal but can cause security problems. Since the registered user will get a single Master Key, he or she would be able to access files on all the computers of all the users. Only with multiple licenses for multiple users can each user get a Master Key at their own personal email address. If you wish to order a multiple license, do not forget to tell us the names and email addresses of all the users that are going to use the program. Without this information, we will be unable to send multiple master keys.
Q57. What are the benefits of registering
multiple licenses?
Multiple licenses give lifetime free upgrades for all users registered under them, as well as a separate Master Key for each user. See Q56 for one example of why it is a must to buy a multiple license for multiple users.
Multiple licenses give lifetime free upgrades for all users registered under them, as well as a separate Master Key for each user. See Q56 for one example of why it is a must to buy a multiple license for multiple users.
Q58. Do you have any discounts for multiple
licenses?
Yes. There are good discounts for multiple users purchasing multiple licenses, starting with a 15% discount for two users. Please check out our site for more information.
Yes. There are good discounts for multiple users purchasing multiple licenses, starting with a 15% discount for two users. Please check out our site for more information.
Q59. How many licenses must a single-user buy
for multiple computers?
A single-user license allows the program to be run on two computers. This is useful if you have a PC and a notebook. If you want to use Folder Lock on other computers, you must purchase one additional license for each additional computer. For example, a single user who wants to use the program on four computers must buy three licenses.
A single-user license allows the program to be run on two computers. This is useful if you have a PC and a notebook. If you want to use Folder Lock on other computers, you must purchase one additional license for each additional computer. For example, a single user who wants to use the program on four computers must buy three licenses.
Q60. Can I buy an academic license? Or a site
license?
Yes. We offer special discount licenses for all types of organizations and academic institutions.
Yes. We offer special discount licenses for all types of organizations and academic institutions.
Q61. Can I send you the cash or the check
through postal mail?Click here to learn how
you can send your payments via mail.
Q62. Do you guys accept cash currency of my
country?
We accept cash currency of many countries. If you wish to pay through this method, please email BMTMicro, Inc., at orders@bmtmicro.com. Tell them the name of the product, your currency, the conversion rate of that currency and ask whether they will accept it. Click here for more information.
We accept cash currency of many countries. If you wish to pay through this method, please email BMTMicro, Inc., at orders@bmtmicro.com. Tell them the name of the product, your currency, the conversion rate of that currency and ask whether they will accept it. Click here for more information.
Q63. Are all upgrades for the future versions
free?
Upgrades are absolutely free for all future versions of Folder Lock. No hidden, upgrade or subscription charges ever!
Upgrades are absolutely free for all future versions of Folder Lock. No hidden, upgrade or subscription charges ever!
Q64. Will I get any bonus gifts?
Yes, $29 worth of bonus gifts of e-books and fun files. You'll love them, our guarantee!
Yes, $29 worth of bonus gifts of e-books and fun files. You'll love them, our guarantee!
Q65. Can I buy the program some other
time?
Of course, but the sooner you do, the better. Prices can go up unexpectedly, so it’s better that you order now.
Of course, but the sooner you do, the better. Prices can go up unexpectedly, so it’s better that you order now.
Q66. Can I order any time, 24 hours a day, 7
days a week?
Our fully automated order site never sleeps. We do not handle the registration manually, so there is no need to worry about what time is the best to order. Your registration information will arrive at your email address moments after you order.
Our fully automated order site never sleeps. We do not handle the registration manually, so there is no need to worry about what time is the best to order. Your registration information will arrive at your email address moments after you order.
Q67. I have got my Order Number. How do I
upgrade?
Please visit our upgrade site at https://secure.bmtmicro.com/ECommerce-OffSite/01025/upgrade.html Click the option that says 'FREE! Upgrading from an old version to a new one:' Then enter your order number and past email address to get your order email again.
Please visit our upgrade site at https://secure.bmtmicro.com/ECommerce-OffSite/01025/upgrade.html Click the option that says 'FREE! Upgrading from an old version to a new one:' Then enter your order number and past email address to get your order email again.
Q68. Can I upgrade from Folder Lock 4 to Folder
Lock 5?
Yes you can upgrade for free. You must have your Order Number with you to upgrade. To upgrade please go to ,http://www.newsoftwares.net/folderlock/ and click the upgrade button on the top of the website.
Yes you can upgrade for free. You must have your Order Number with you to upgrade. To upgrade please go to ,http://www.newsoftwares.net/folderlock/ and click the upgrade button on the top of the website.
Q69. Are there any cracks or other illegal ways
of using the software?
No! There are no known working cracks for Folder Lock. We update the software with more advanced security features if we find a working crack. Cracks are not only illegal but can cause security problems with the program. Cracks may damage your protected files since they alter the executable file compromising the security of your files and these cracks can even damage your protected files. WARNING: we will not be responsible for lost or stolen data if you crack the program. Furthermore, any cracked version will not allow you to have your name as registered in the about section for proof of purchase. Anyone noticing that can report this matter to us and we will take legal action againt the abuser. Furthermore, for such users, there will be no support, skins and no free upgrades for life, since it requires an Order Number. In other words there is no way of using Folder Lock after the trial period without registering. We have worked 2 years on this project and would appreciate if you pay us legally without hurting your conscious/karma. Cracking copyrighted software is a criminal act and can land you in jail.
No! There are no known working cracks for Folder Lock. We update the software with more advanced security features if we find a working crack. Cracks are not only illegal but can cause security problems with the program. Cracks may damage your protected files since they alter the executable file compromising the security of your files and these cracks can even damage your protected files. WARNING: we will not be responsible for lost or stolen data if you crack the program. Furthermore, any cracked version will not allow you to have your name as registered in the about section for proof of purchase. Anyone noticing that can report this matter to us and we will take legal action againt the abuser. Furthermore, for such users, there will be no support, skins and no free upgrades for life, since it requires an Order Number. In other words there is no way of using Folder Lock after the trial period without registering. We have worked 2 years on this project and would appreciate if you pay us legally without hurting your conscious/karma. Cracking copyrighted software is a criminal act and can land you in jail.
Q70. Will I be able to encrypt more than 25 MBs
of files if I register?
Registered users are able to encrypt an unlimited number of files.
Registered users are able to encrypt an unlimited number of files.
Q71. Will I be able to scramble unlimited number
of files if I register?
Registered users will be able to Scramble an unlimited number of files; there is no 250-file limit.
Registered users will be able to Scramble an unlimited number of files; there is no 250-file limit.
Q72. Can I buy the program without first trying
the evaluation version?
You could, but please don't. We don't need your money as much as we need your satisfaction. It is strongly recommended that you try the software first before purchasing. If you are happy with it, then pay us and register.
You could, but please don't. We don't need your money as much as we need your satisfaction. It is strongly recommended that you try the software first before purchasing. If you are happy with it, then pay us and register.
Q73. I've lost my Order number/order email? how
do I get my full version?
When we send you the order email we also ask you to save that email so that you can enter your registration information if you've lost your order number. Order Number is the only proof of purchase you have and it is necessary that you do not loose it. If you do not have your order number, then we can't send you the information of how to upgrade or how to get a full version. In that case, you will have to register the product again. Make sure that you do not misplace your order number this time.
When we send you the order email we also ask you to save that email so that you can enter your registration information if you've lost your order number. Order Number is the only proof of purchase you have and it is necessary that you do not loose it. If you do not have your order number, then we can't send you the information of how to upgrade or how to get a full version. In that case, you will have to register the product again. Make sure that you do not misplace your order number this time.
Answers to Miscellaneous
Questions:
Q74. How many programmers and designers have
made this software?
3 hard-working programmers and 2 highly-skilled designers.
3 hard-working programmers and 2 highly-skilled designers.
Q75. What programming languages you used to make
the program?
The kernel level programming is done in assembly language. Interface design and GUI is made in VC++ and VB6. Other third party compression softwares are also used to make the program portable and compact.
The kernel level programming is done in assembly language. Interface design and GUI is made in VC++ and VB6. Other third party compression softwares are also used to make the program portable and compact.
Q76. How much time it take you to make Folder
Lock?
Two Years of painfully hard work. It took us six months, to bug-test the software. We are working hard to make the software as easy to use and as bug free as possible. Let us know whether we are moving in the right direction?
Two Years of painfully hard work. It took us six months, to bug-test the software. We are working hard to make the software as easy to use and as bug free as possible. Let us know whether we are moving in the right direction?
Q77. What can we expect in the future releases
and updated versions?
There are lots of things you can look forward to. Click here to learn about that.
There are lots of things you can look forward to. Click here to learn about that.
Q78. What are your legal copyrights, trademarks
and patents?
Folder Lock® is a registered trademark. Skin, source code, and images are all copyrighted©. All rights reserved. 5-Levels of Locking tm and Locker Convenience tm are patent pending technologies. Caution: Please note that we take all kinds of infringements very seriously. Other product and company names in this document may be the trademarks of their respective owners and are hereby acknowledged.
Folder Lock® is a registered trademark. Skin, source code, and images are all copyrighted©. All rights reserved. 5-Levels of Locking tm and Locker Convenience tm are patent pending technologies. Caution: Please note that we take all kinds of infringements very seriously. Other product and company names in this document may be the trademarks of their respective owners and are hereby acknowledged.
Q79. I can't understand English, are there any
translated versions?
We have plans for translated versions of the software in other languages. If you want the program be translated in your language, simply email us and tell us whether you can help us translating the software in your language. We are hiring people all around the world who can help us in the translation. If you think you can translate the program in your language, simply email us and we will send you a full version of Folder Lock in your language for free, once you successfully and accurately translated the program in your language and authorize us to publish it.
We have plans for translated versions of the software in other languages. If you want the program be translated in your language, simply email us and tell us whether you can help us translating the software in your language. We are hiring people all around the world who can help us in the translation. If you think you can translate the program in your language, simply email us and we will send you a full version of Folder Lock in your language for free, once you successfully and accurately translated the program in your language and authorize us to publish it.
Q80. I like Folder Lock alot? Is there any way I
can help you guys?
You can help us in the following ways:
You can help us in the following ways:
- Register the full version of Folder Lock.
- Talk about it with your friends, relatives, co-workers. Email them.
- Write about it on download.com user's comments.
- Tell PC Magazine, PC World, TechTV and other software channels, magazines, web sites, even call-in radio shows, about the program and why you like it.
- Talk about it in newsgroups, your company newsletters, etc.
If you like what we have done with Folder Lock, what will help
us most is that you talk it up. People are going to love Folder Lock. You’ll be
glad they heard about it from you. We will consider it a wonderful payback for
two years of hard work in making the program. Thank you!
Answers to Troubleshooting
Questions:
Q81. Folder Lock EXE suddenly changed to a
16-bit DOS EXE, how to fix it?
Please install Folder Lock again in the same program folder as before to replace this corrupted .exe file which results from a vulnerability caused by Windows XP. This is a Windows XP bug, not a Folder Lock bug. Once you'll run the setup program of Folder Lock again, you can install it in the same program folder of Folder Lock as before, this will replace all the necessary program files. To avoid this from happening again, please download a Microsoft fix from http://support.microsoft.com/default.aspx?scid=kb;en-us;324767 Also visit http://www.kellys-korner-xp.com/xp_m.htm#16bit And to avoid this from happening again make sure to safely remove your USB Flash Drive when using Folder Lock on such drives, taking the drive out abruptly is not a good practice.
After fixing this problem, If you own a full version, then go to our upgrade page from Folder Lock homepage to get the full version again. Or if you are a trial user then go to http://www.newsoftwares.net/folderlock to get your trial version agian. Once you download it, install the software in the same program folder of Folder Lock, where you installed it before.
Please install Folder Lock again in the same program folder as before to replace this corrupted .exe file which results from a vulnerability caused by Windows XP. This is a Windows XP bug, not a Folder Lock bug. Once you'll run the setup program of Folder Lock again, you can install it in the same program folder of Folder Lock as before, this will replace all the necessary program files. To avoid this from happening again, please download a Microsoft fix from http://support.microsoft.com/default.aspx?scid=kb;en-us;324767 Also visit http://www.kellys-korner-xp.com/xp_m.htm#16bit And to avoid this from happening again make sure to safely remove your USB Flash Drive when using Folder Lock on such drives, taking the drive out abruptly is not a good practice.
After fixing this problem, If you own a full version, then go to our upgrade page from Folder Lock homepage to get the full version again. Or if you are a trial user then go to http://www.newsoftwares.net/folderlock to get your trial version agian. Once you download it, install the software in the same program folder of Folder Lock, where you installed it before.
Q82. Program doesn't display correctly, I can't
see the bottom right area of it?
You have a monitor font display problem because of which fonts on your Windows are larger than normal. Here's what can be done to solve your problem, so that you can use Folder Lock normally without problem:
You have a monitor font display problem because of which fonts on your Windows are larger than normal. Here's what can be done to solve your problem, so that you can use Folder Lock normally without problem:
Go to:
Control Panel > Display > Settings > Advanced >
General > DPI Setting
Now change the DPI Setting to "Normal size (96 DPI)" instead of
the one you are having.
Please note that more than 98 percent of the computers have the
96 dpi settings, since this is Windows XP default setting. This means you have
done customization on your computer because of which not only Folder Lock, but
many other software that use graphics and skins can't be operated normally.
Therefore changing your DPI Setting to default is necessary to be able to use
Folder Lock.
Q83. Runing the setup program, I get a prompt to
uninstall the previous version?
To solve your problem, click Start>Run and then type "regedit" in the run command box and press okay. Then browse through the value given below:
To solve your problem, click Start>Run and then type "regedit" in the run command box and press okay. Then browse through the value given below:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Services\Pico
In here you can see that there is a value called Pico, please
delete this value and then reboot your computer and then try installing the
Folder Lock 5 version and it should work.
If still it doesn't work, or if you can't find the value given
above in the registry, then go to http://www.newsoftwares.net/folderlock and
download your trial again. Or if you are an owner of the full version, then use
our upgrade pages to upgrade Folder Lock and get your full version again.
Q84. Using hotkey CTRL+ALT+F to run the program
in Stealth Mode is not working?
Please read the file called 'Folder Lock Emergency.txt' which is created at your desktop. It will guide you what to do in such a situation. In any such case, you can go to the program folder of Folder Lock and run the Folder Lock.exe file from there if you can't run the program via hotkeys.
Please read the file called 'Folder Lock Emergency.txt' which is created at your desktop. It will guide you what to do in such a situation. In any such case, you can go to the program folder of Folder Lock and run the Folder Lock.exe file from there if you can't run the program via hotkeys.
Q85. I get missing file, unregistered component
or System Error &H8007007E error?
We would suggest you to install the program on another path. That is, instead of C:\Program Files\Folder Lock Try installing it in C:\Folder Lock and then check. The procedure is to run the setup program of Folder Lock and then choose a different path.
We would suggest you to install the program on another path. That is, instead of C:\Program Files\Folder Lock Try installing it in C:\Folder Lock and then check. The procedure is to run the setup program of Folder Lock and then choose a different path.
